Privacy Policy
Please read this document carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website(s). By accessing or using the website(s), you agree to this Privacy Notice, which may change from time to time (see the section regarding Changes to Our Privacy Notice below). Your continued use of our website(s) after we make changes is deemed to be acceptance of those changes, so please check here periodically for updates.
Quick Courier Service, Inc. (“Quick Courier,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it as described herein (“Privacy Notice” or “Notice”). This Privacy Notice describes the types of information we may collect from you or that you may provide when you visit our website located at quickcourierservice.com and our related sites, microsites, pages, and mobile sites, as well as our services platform, content, products, and services operated by Quick Courier ( our “Site”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Notice applies to information we collect:
- On the Site.
- In email, text, and other electronic messages between you and the Site
It does not apply to information collected by:
- Us offline or through any other means; or
- Any third party (including any possible affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Site.
Minors
Our Site is not intended for users under eighteen (18) years of age. No one under the age of 18 may provide any information to or on the Site, and we do not seek or knowingly collect Personal Information (as defined below) from minors. If you are under 18, you may not use or access the Site.
Information We Collect About You and How We Collect It
At any given time, we may collect information from and about users of our Site, including information:
- By which you may be personally identified, such as name, email address, phone number, postal address, etc. (“Personal Information”);
- That is about you but individually does not identify you;
- About your internet connection, the equipment you use to access our Site and usage details; and/or
- Your search queries on the Site.
However, for users that submit forms, emails, or other communications to the Site or to any email address provided by us on the Site, for example to inquire about career opportunities or to report a problem with the Site, we may collect some or all information that can be used to identify, locate, or contact an individual, alone or when combined with other identifying or Personal Information including the following types of Personal Information:
- Information that you provide by filling out forms on or through emails or other communications to our Site.
- Information when you report a problem with our Site.
- Records and copies of your correspondence (including email addresses), if you contact us.
We collect this information directly from you only when you provide it to us. DO NOT SEND US SENSITIVE PERSONAL INFORMATION that you do not consent for us to collect, use or disclose, such as social security numbers, banking details, driver’s license information, and healthcare information. We never require the disclosure of such sensitive Personal Information to perform any function of the Site.
We may collect tracking information from your use of our Site through cookies, web beacons, or other tracking technologies. The information we do collect from the forms on the Site or from emails or other communications provided by you to the Site is automatically transferred to secure, company email addresses, which are stored on Quick Courier networks and cloud servers.
We also contract with third party analytics companies who use cookies or similar technologies to collect information about your interactions with our Site and interactions with other websites. We receive aggregate information from these third parties to understand our Site’s effectiveness. Any information collected by us or by third parties through the use of cookies or similar technologies may be linked with other information we collect about you.
Technologies Used for Information Collection and Tracking
We may use one or more technologies to accomplish automatic information collection on or through our Website , examples of which are found below.
- Cookies (or browser/mobile cookies ). A cookie is a small file placed on your device. Cookies are a way to carry information from one session on a Website to another, or between sessions on related Websites, without having to burden a server machine with large quantities of data storage.
- Flash Cookies. Certain features of the Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on the Website.
- Web Beacons and Other technologies. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity). The information we may obtain in this manner would enable us to customize the Website and to measure the overall effectiveness of the Website.
- Google. Google Analytics is a web analytics service provided by Google Inc. It uses cookies to collect, for example, information about the operating system and the browser that you use, your IP address, the Website you previously accessed (referrer URL) and the date and time of your visit to the Website. On subsequent repeated visits to the Website, frequently used information is automatically displayed for you. We are able to track your usage patterns with the help of the cookies. The information generated by cookies about the use of the Website is transmitted to a Google server, which may be located within or outside of, the United States, and stored there. Google will use this information to evaluate your use of the Website. Google may transfer these rights to third-parties insofar as it is required to do so by law or in order that data may be processed on Google’s behalf. By accepting this Notice, you consent to the processing of your data by Google.
How We Use Your Information
- We may use information that we collect about you that you provided to us, including any Personal Information:
- To communicate with you, including responding to your requests and asking for feedback through surveys or other messages.
- To evaluate your credentials for career opportunities.
- To provide you with information about services we provide.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
- To fulfill your orders and other requests, including delivering packages.
- To notify you about changes to our Site or any services we offer or provide through it.
- To analyze your activity with us (including your interactions with our Site, social media pages, and emails or other forms of communication) and monitoring the effectiveness of our advertising and communications.
- To comply with legal and regulatory requirements and responding to requests from courts or other government bodies.
- In any other way we may describe when you provide the information, including the purpose for which you provided us the information.
- For any other purpose with your consent.
Automatic Information Collection and Tracking
When you access and use the Site, we may use technology to automatically collect information to improve our Site and to deliver a better and more personalized service, which may include:
- Location data;
- Length of time you visit our Site;
- Page views, click-stream information, and referring URL and logs;
- The resources and devices that you access and use on or through the Site; and/or
- Information about your device and internet connection, such as the device’s unique device identifier, IP address, operating system, browser type, and network information.
The Site also may access metadata and other information associated with other files stored on your device. Any such information that we may collect through automatic technological means will be aggregated as statistical data and will not include personal information ( or will have personal identifiers removed), but we may maintain or associate this data with information we collect in other ways or receive from third parties.
We Do Not Sell Your Information
We do not sell your Personal Information (including de-identified and aggregate data) to any third parties. Any information we collect from you is stored locally and is not transferred to any outside entity or third-party, unless this Notice states otherwise. If information is transferred to a third party, it is not sold to the third party.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose Personal Information that we collect or you provide as described in this Privacy Notice:
- To our subsidiaries and affiliates.
- To a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the Personal Information confidential, and prohibit using the disclosed information for any purpose except performing the contract.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Quick Courier’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Quick Courier about our Site users is among the assets transferred.
- To third parties to conduct background checks for employment consideration.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your Personal Information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms of Use and other agreements, including investigation of potential violations this Privacy Notice.
- To initiate, render, bill, and collect for services.
- To respond to your support requests.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Quick Courier, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Retention Period
Your information will be stored and retained by us for a maximum of three (3) years. After three (3) years, your information will be deleted or destroyed.
Data Security
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is encrypted and stored on our secure servers behind firewalls. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Site. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
Your Choices About Data Collection, Use, Disclosure
- We strive to provide you with options regarding your Personal Information. If you do not want us to collect your infonnation, as described in this Notice, do not use the Site. This section describes mechanisms we provide for you to control certain uses and disclosures of your information.
- Tracking Technologies. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s Website. If you disable or refuse cookies or Flash cookies or block the use of other tracking technologies, some parts of the Site may then be inaccessible or not function properly.
- Email and Promotional Offers. When you contact us through certain forms on the Site, you may be added to our email list to receive email messages. At any time, you can choose to no longer receive such emails by using the “unsubscribe” method found at the bottom of each email or by sending us an email or other correspondence stating your request.
- Contact us/Personal Information. If you have any questions regarding this Privacy Notice, have a specific request to access, correct, or delete any personal information that you have provided to us, or if you feel that the Website has not followed its Privacy Notice or Terms of Use, feel free to contact us using the information provided below. Note that we may have to delete your user account on the Website, in order to delete your personal information. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you do not want us to use your information in this way, please contact us at salesinfo@goqcs.com or 5185 Campus Drive, Suite 100, Plymouth Meeting, Pennsylvania 19462.
You may be able to refuse or disable cookies by adjusting your web browser settings. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section). If you choose to refuse, disable, or delete these technologies, some of the functionality of the Sites may no longer be available to you.
CALIFORNIA RESIDENTS ONLY
California residents are subject to heightened protections under the California Consumer Protection Act (CCPA). We adopt this section to comply with the CCPA and any terms defined in the CCPA, but not defined in this Privacy Notice, have the same meaning under the CCPA when used in this Privacy Notice. Information in this section only pertains to California residents. The rest of this Privacy Notice pertains to both California residents and all other residents. Information on what information we collect, how we collect it, who we disclose it to is explained elsewhere in this Privacy Notice.
Under the CCPA, California residents have the following rights:
- 1. Right to Know
- 2. Right to Deletion
- 3. Right to Opt-Out of Sale
- 4. Right to Non-Discrimination
Information We Collect
The obligations and rights in this section do not apply to Personal Information we collect about job applicants, independent contractors, current or former full-time, part-time, and temporary employees and staff, officers, directors, or owners of Quick Courier, business users, or residents of any state other than California. This section applies only to California residents, and for this section only, Personal Information is defined as information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device. Some of the information collected, including some that you may provide to us such as through email communications, is considered Personal Information. Pursuant to the California Consumer Privacy Act, we are required to disclose to you upon your request (no more than twice in any 12-month period, subject to some exceptions) the following categories of Personal Information collected within the past 12 months:
Category | Examples | Collected |
A. Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. | YES |
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code§ 1798.80(e)). | A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some Personal Information included in this category may overlap with other categories. | YES |
C. Protected classification characteristics under California or federal law. | Age ( 40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | NO |
D. Commercial information. | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | NO |
E. Biometric information. | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints or facial scans, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | NO |
F. Internet or other similar network activity.
|
Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. | NO |
G. Geolocation data.
|
Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. | NO |
H. Sensory data. | Audio, electronic, visual, thermal, olfactory, or similar information. | NO |
I. Professional or employment- related information. | Current or past job history or performance evaluations. | YES |
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records | NO |
K. Inferences drawn from other Personal | Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | NO |
Right to Know
You have the right to request the disclosure of certain information to you about our collection and use of your Personal Information over the past 12 months (the “right to know”). Once we receive your request and confirm your identity (see Accessing and Correcting Your Information), we will disclose to you:
- The categories of Personal Information we collected about you.
- The categories of sources for the Personal Information we collected about you.
- Our business or commercial purpose for collecting or selling that Personal Information.
- The categories of third parties with whom we share that Personal Information.
- If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:
- Sales, identifying the Personal Information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.
- The specific pieces of Personal Information we collected about you (also called a data portability request).
Right to Delete
You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- 1. Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
- 2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- 3. Debug products to identify and repair errors that impair existing intended functionality.
- 4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- 5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- 6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- 7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
After receipt of your request and confirmation of your identity, we will delete or de-identify Personal Information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
Exercising Your Rights to Know or Delete
Only you, or someone legally authorized to act on your behalf, may make a request to know or delete your Personal Information.
You may only submit a request to know twice within a 12-month period. Your request to know or delete must:
- 1. Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative, which may include:
- 2. Verifying Personal Information (such as date of birth, address, etc.) with a Quick Courier’s representative, or
- 3. Provide legal documentation verifying you are the legal guardian of the subject to whom the Personal Information identifies.
- 4. Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.
We will only use Personal Information provided in the request to verify the requestor’s identity or authority to make it.
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days after its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format in our discretion to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without unreasonable hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Right to Opt-Out of Sale
We do not sell your information to any third parties. If this changes and we do decide to sell your information, this Privacy Notice will be updated and you will have the right to opt-out of the sale of your information.
Non Discrimination
We will not discriminate against you for exercising any of your rights under this Privacy Notice including, we will not (unless permitted by law):
- 1. Deny you goods or services.
- 2. Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- 3. Provide you a different level or quality of goods or services.
- 4. Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. We do not currently provide any financial incentives, but this is subject to change.
Other California Privacy Rights
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to salesinfo@goqcs.com.
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FOR ALL SITE USERS
Accessing and Correcting Your Information
You can review and change your account information by sending us an emai I stating your request to salesinfo@goqcs.com.
Using the Site from Outside the United States
This Notice is intended to cover collection of information on or via the Site from residents of and within the United States. If you are visiting the Site from outside the United States, please be aware that the data protection laws governing this Site might not be as restrictive as those in your country. By using the Site, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Notice.
Changes to Our Privacy Notice
We reserve the right to amend this Privacy Notice at our discretion and at any time. When we make changes to this Privacy Notice, we will post the updated version on the Site and update its effective date. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.
Contact Information
To ask questions or comment about this Privacy Notice and our privacy practices, contact us
at: salesinfo@goqcs.com or 5185 Campus Drive, Suite 100, Plymouth Meeting, Pennsylvania 19462.